Last year, we introduced LabXpert Automation, a free and open middleware that connects laboratory machines to digital systems. Since then, it has been deployed in over 70 public health facilities, successfully integrating 500+ devices and improving turnaround time, data quality, and system interoperability.
As we worked more closely with equipment vendors, a pattern began to emerge: no matter the country, machine type, or contract, they were all struggling with the same challenge—tracking and managing their deployed assets effectively. Service teams lacked visibility, governments lacked oversight, and problems often went unnoticed until it was too late.
That insight led us to build LabXpert Fleet.
What is LabXpert Fleet?
LabXpert Fleet is a system for managing diagnostic and laboratory equipment across facilities, partners, and programs. It builds on the data and connectivity provided by LabXpert Automation to give all stakeholders—vendors, ministries, and lab managers—a real-time, shared view of the equipment ecosystem.
For Governments
Ministries of Health and implementing partners can use LabXpert Fleet to monitor public investments and donor-funded equipment across districts and programs. You can:
- View live equipment inventories by location, vendor, and model
- Track uptime, usage, and maintenance status
- Monitor service level agreements (SLAs) with suppliers
- Generate reports for audits and donor reporting
- Identify underutilized or non-functional machines early
With a centralized dashboard, there is no more relying on spreadsheets, WhatsApp groups, or delayed site visits to get the status of equipment.
For Equipment Vendors
Vendors now have a clear way to manage distributed assets, stay ahead of service needs, and prove SLA compliance. LabXpert Fleet helps vendors:
- Track deployed machines and assign them to technicians
- Log service visits, repairs, and preventive maintenance
- Respond faster to breakdowns with built-in request workflows
- Document their performance in real-time and share it with clients
- Protect contracts by showing uptime and service responsiveness
This allows vendors to shift from reactive support to proactive fleet management—while improving transparency with clients.
For Large Fleet Owners and Health Networks
Organizations managing large volumes of machines—whether in private networks, NGO labs, or academic hospitals—can use LabXpert Fleet to maintain high availability and reduce operational risk. You can:
- Automate maintenance alerts and scheduling
- Centralize asset records and performance data
- Assign internal teams or vendors to support each site
- Use analytics to guide procurement, replacements, or redeployments
LabXpert Fleet helps you maintain better visibility and reduce downtime, especially when your labs are geographically spread out.
Built on Automation
What makes LabXpert Fleet powerful is its tight integration with LabXpert Automation. If you're already using our middleware to pull results from analyzers, Fleet builds on that by helping you track which machine produced what, when it last passed QC, and whether it's overdue for service. You get data with context.
Try It Out
LabXpert Fleet is now live and available for use by vendors, ministries, and partners. If you're already using LabXpert Automation, Fleet can be added with minimal setup. If you're new to the ecosystem, we'd be happy to walk you through both.
Conclusion
LabXpert Fleet is about more than tracking equipment. It's about enabling a new kind of relationship between governments and vendors, one built on shared data, faster response, and mutual accountability. We've built it for Africa's health systems, and we're excited to see how it can support stronger diagnostics everywhere.
